print Feed

About Roger Crellin

Roger was Chief Operating Officer at Acentic and brought to the Hotel Industry of Europe a deep and broad spectrum of multimedia experience in combination with a fresh multicultural influence. Having worked in and around hotels for some 20 years, he epitomizes the motto “think like a hotelier”.

Wednesday, October 28, 2009

"Pick yourself up. Move on. Laugh."

by Roger Crellin

If I was ever to have the opportunity to meet Ms. Carol Bartz, The CEO of Yahoo!, I would be incredibly honoured. We believe that Ms. Bartz epitomises Acentic’s values:

Acentic rule 7: Never over promise

In a difficult industry, the media, during a difficult time, the recession, Ms. Bartz took the helm of Yahoo! and she never over promised. As per my earlier blog this year http://blog.acentic.com/2009/08/05/SportArtMoney.aspx we at Acentic are proud to have forecast the decline in the economy and in many cases work with distressed hotels to ensure continuity of service. In this instance, both Yahoo! and Acentic have exceeded shareholder expectations.

Acentic rule 8: Sell only by solving problems and creating profitable opportunities

I had a good laugh reading Carol Bartz’ story about the snake, which can be found in this interview:

http://www.nytimes.com/2009/10/18/business/18corner.html

I talk with our sales people constantly about problem solving for success, including killing that negative snake! Above all, our goal at Acentic is to have some fun at work every day, in everything we do. Not an hour goes by without a positive laugh. That is not to say we are “lazing”, it is just that the best results come from happy employees.

 

Add comment


(Will show your Gravatar icon)

  Country flag

biuquote
  • Comment
  • Preview
Loading