As I read an article on “wired” families I am fascinated about our seemingly never ending thirst for more technology and bandwidth, did you know that the average bandwidth cost per American household in just under USD 1,000 per annum on TV, Internet and Gaming (then plus another USD 1,000 for mobiles) that’s across every single household; and Cornell University is quoted as saying “... it is what is expected for people to be functional in society.” (NYTimes 10/02/10) http://nyti.ms/bOZesQ

I reflect on two recent very different Hotel front desk experiences. Both fabulous 5 star hotels.

Hotel A: Traditional including lengthy queue (15 minutes each way) for friendly check-in and check-out and analogue TV services.
Hotel B: Check-in in normal friendly manner with offer of check-out at the desk or by kiosk (less than 5 minutes each way) with a friendly staff to assist concurrent users and High Definition TV services in the room.

So one hotel “wired” and one hotel “un-wired” both different and assumed both successful.

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